People behind the power: What to know about the remarkable role of Duke Energy lineworkers April 16, 2024. ... As storm season begins, Duke Energy reminds public to move over, slow down as they approach utility crews working along the roadside April 15, 2024. Know what's below - Piedmont Natural Gas, Duke Energy remind customers and ...Welcome to Duke Energy. Please select your state. It looks like you're in . Knowing where your account is located will help us serve you better. ... Duke Energy Progress. Duke Energy. Duke Energy Progress. Or. ... Overhead Power Lines; Electric Safety; Nuclear Safety; Identifying Our Employees; Kids Safety; Workers and First Responders;October 4, 2022. Share This Story. CHARLOTTE, N.C. – Duke Energy (NYSE: DUK) today provided an update on its strategy to meet customers’ need for affordable, reliable and …Duke Energy Progress. Duke Energy Progress, a subsidiary of Duke Energy, owns 12,500 megawatts of energy capacity, supplying electricity to 1.7 million residential, commercial and industrial customers across a 29,000-square-mile service area in North Carolina and South Carolina. ... and exploring zero-emission power generation technologies such ...South Carolina. Ohio. Kentucky. Indiana. Florida. Detailed information on Duke Energy's gas and electric rates.Duke Energy will install, own and operate 60 fast chargers across Duke Energy Carolinas and Duke Energy Progress South Carolina territories to provide a foundational level of infrastructure and facilitate EV market growth. Fast chargers installed under this program will feature next-generation power output of 100 kilowatts (kW) and above ...Company to restore most customers by late Wednesday night; Duke Energy Foundation makes $100,000 donation to local organizations; CHARLOTTE, N.C. - With around 10,000 customers restored so far, Duke Energy anticipates having nearly all customers restored by 11:59 p.m. Wednesday in the aftermath of an attack on two major substations Saturday in Moore County.With Duke Energy's Builder Portal, you have the tools you need to get it done, right at your fingertips. Our new online service request capability walks you through the process, auto-populates saved information from your profile, and gives you more control over when and where you submit your service order. Register for the portal today ...This option can be applied for twice within a 12-month period (a rolling 12 months). In the event of a second Due Date Extension, the 12-month period begins on the date of the first Due Date Extension. We understand you may need a little extra time occasionally to pay a bill. Extend your due date by up to 10 business days to avoid late fees.Duke Energy recognized by Tree Line USA®. Arbor Day Foundation and National Association of State Foresters endorse all jurisdictions for exceptional vegetation management practices. Duke Energy maintains trees and vegetation to help ensure reliable service. View our tree trimming map to see planned and completed work in your area.As the energy industry continues to evolve, one thing remains: The job of a lineworker is critical to the safe and efficient delivery of power for customers now and into the future. On April 18, Duke Energy recognizes National Lineworker Appreciation Day and the sacrifices, integrity and service of Florida's lineworkers.Check the map . Check your state territory map to see if Duke Energy is your provider. Enter your address to find out if you are in Duke Energy's service territory or check your state territory map for additional information.Duke Energy Carolinas and Duke Energy Progress. DEC and DEP are subsidiaries of Duke Energy Corporation. Duke Energy Corp. offers energy services to approximately 7.4 million customers in the Carolinas, Florida, Ohio, Kentucky and Indiana, and retail natural gas services to more than 1.5 million customers in the Carolinas, Ohio, Kentucky and Tennessee.Funding Guidelines. To qualify for grant funding consideration, your organization must meet the following criteria: Have current, tax-exempt status as a public charity under Section 501 (c) (3) of the United States Internal Revenue Code or be a governmental entity, including school districts. Governmental entities will need to submit a W9 and ...View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.With Duke Energy's Builder Portal, you have the tools you need to get it done, right at your fingertips. Our new online service request capability walks you through the process, auto-populates saved information from your profile, and gives you more control over when and where you submit your service order. Register for the portal today ...Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite.Power has been restored to more than 600,000 Duke Energy customers in the aftermath of Hurricane Matthew over the weekend. Over 550,000 customers are without power now. ... Duke Energy Florida is making significant progress restoring electric service following the devastation of Hurricane Matthew, a Category 4 storm that brought heavy rain and ...The company plans to fully exit coal by 2035. Our carbon reduction plan includes: Duke Energy is the largest power generator in the nation to adopt a net-zero carbon goal, representing one of the most significant environmental commitments in the U.S. power sector. Duke Energy has used coal to produce energy in the Carolinas since 1911.If you leave your home, turn off appliances that may have been on when the power went out, or turn off your main breaker because of the hazard it can create for utility line workers. If you have any doubt about your home electrical system or are unsure of how to proceed, call a licensed electrician. Report a power outage, find information about ...Published by Statista Research Department , Feb 29, 2024. The majority of electricity produced by Duke Energy's electric utilities and infrastructure segment originates from fossil fuels. In ...Partner With Us. Safety & Preparedness. Energy Education. Community. Home Services. Resource Hub. Navigation. Everything you need to know about energy savings and information regarding energy service for your home and business from Duke Energy.It has increased the installed capacity of green energy, especially solar power plants (PLTS), by 48 megawatt peaks (MWp), of which 43 MWp is utilized by Pertamina Group internally and the ...Funding Guidelines. To qualify for grant funding consideration, your organization must meet the following criteria: Have current, tax-exempt status as a public charity under Section 501 (c) (3) of the United States Internal Revenue Code or be a governmental entity, including school districts. Governmental entities will need to submit a W9 and ...1. Program Details. Duke Energy Carolinas, LLC's and Duke Energy Progress, LLC's ("Duke") Electric Vehicle Charger Prep Credit Program (the "Program") is available to eligible Duke electric customers to support the adoption of electric vehicles ("EVs") and EV charging by customers through credits that defray a portion of EV ...As part of Duke Energy Florida's commitment to renewables, the company is investing an estimated $1 billion to construct or acquire a total of 700 megawatts of cost-effective solar power facilities and 50 megawatts of battery storage through 2022. Duke Energy is leading the industry in how battery technology is used on the grid.Duke Energy has about 25,000 tons of wood waste per year from old power poles, pallets and reels that hold power lines. Instead of putting it all in a landfill, the company found a way to recycle 90 percent in 2021. Most power poles are as tall as a semitrailer truck and weigh as much as four refrigerators, which can make recycling difficult.Please select your location. Knowing where your account is located will help us serve you better. Carolinas. Florida. Indiana. Ohio & Kentucky. or. View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.Other Initiatives. Duke Energy will install, own, and operate 34 fast chargers at 17 locations across Indiana to provide a foundational level of EV infrastructure and to facilitate market growth for electric vehicles. Planned sites will be located at large national retailers, small businesses, and municipal locations across the state.With Duke Energy's Builder Portal, you have the tools you need to get it done, right at your fingertips. Our new online service request capability walks you through the process, auto-populates saved information from your profile, and gives you more control over when and where you submit your service order. Register for the portal today ...Select your location. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Learn about special Duke Energy programs and seasonal tips designed to help home owners save money & energy.It will have a capacity of up to 2,300 tons of waste per day to generate up to 40,000 megawatts of electrical energy, Dwi said. The city plans to apply for the inclusion of the waste-to-energy plant to the list of central government's strategic projects, which could result in tax incentives and other benefits.Please select the location of your service and we’ll remember your selection for next time. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Earn electric bill credits with this free program that helps lower energy use during times of unusually high demand in Florida and the Carolinas.Bonao es uno de los municipios del Cibao de la República Dominicana, específicamente es el municipio cabecera de la provincia Monseñor Nouel, ubicada al noroeste de la ciudad …Check the map . Check your state territory map to see if Duke Energy is your provider. Enter your address to find out if you are in Duke Energy's service territory or check your state territory map for additional information.Duke Energy Progress, a subsidiary of Duke Energy, owns nuclear, coal, natural gas, renewables and hydroelectric generation. That diverse fuel mix provides about 12,700 megawatts of owned electric capacity to approximately 1.6 million customers in a 32,000-square-mile service area of North Carolina and South Carolina.Duke Energy Progress today asked North Carolina regulators to review its rates as the company continues to strengthen the electricity grid, reducing power outages for customers and facilitating a clean, secure energy future in a manner that supports economic development across the state.Duke Power was no exception, and the company launched a massive construction program. ... In 2012, Duke Energy and Progress Energy combined their companies, expanding Duke Energy's services to Florida and forming the largest electric utility in the United States. In 2016, Duke Energy acquired Piedmont Natural Gas and expanded natural gas ...The Beginning: Growing the South's Economy Duke Energy's history began with the Catawba Power Company in the early 1900s. Dr. W. Gill Wylie, James Buchanan Duke and William States Lee founded the company because they felt the South's heavy dependence on agriculture was prohibiting growth of other industries – and so they envisioned an …Build in energy efficiency from the ground up. Your new home is one of the biggest investments you’ll ever make. Invest wisely—in an energy-efficient home, which can reduce annual utility costs by 15 percent or more. Energy-efficient homes are built to meet stricter requirements than standard building codes. And those savings can really add ...Duke Energy Progress has committed $1.4 billion in the Asheville region to provide energy the way customers want it - cleaner, ... Investments in cleaner natural gas power plants and renewables will allow Duke Energy to retire coal plants faster and help the company achieve its goal of cutting carbon dioxide emissions by half by 2030.2024 Proxy Statement & Annual Report. Proxy Statement for 2024 Annual Meeting of Shareholders. Duke Energy 2024 Proxy Statement Site. 2023 Annual Report. 2023 Annual Report Site. Form 10-K.Select your location. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Learn about special Duke Energy programs and seasonal tips designed to help home owners save money & energy.Please select the location of your service and we'll remember your selection for next time. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Go to home page. Get a free energy efficiency review call to learn how your business can benefit from our energy efficiency programs.North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Need helping paying your bill, or know someone who does? Duke Energy has assistance programs and resources to help get you back on your feet.Share This Story. RALEIGH - Following a year of regulatory reviews, approvals and legislative action, Duke Energy Progress and the North Carolina Eastern Municipal Power Agency (NCEMPA) today completed the approximately $1.25 billion sale of NCEMPA' s generating assets to Duke Energy Progress. The agreement provides positive benefits to both ...Residential customers required to pay a deposit for service are eligible to have that deposit refunded after 24 months of continuous service if: . Account has no more than one (1) reminder (late) notice in the most recent 12 monthsPart of this work involves upgrading or replacing existing overhead power lines and constructing new ones in order to: Address reliability concerns. Expand capacity to better serve a growing community. Add smart, self-healing capabilities and automation. Strengthen the line against outages and impacts. Replace damaged or end-of-service lines ...Duke Energy Progress. Duke Energy Progress, a subsidiary of Duke Energy, owns 12,500 megawatts of energy capacity, supplying electricity to 1.7 million residential, commercial, and industrial customers across a 29,000-square-mile service area in North Carolina and South Carolina. ... People behind the power: What to know about the remarkable ...Select your location. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Electric service page for builders and developers: order electric service, check job statuses, get help and find the information you need from Duke Energy. What We Do. Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves ... Start here to discover all the programs, products & services tailored to meet the needs of Duke Energy business customers.North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Auto Pay is a free service that automatically pays your energy bill by drafting funds from your selected bank account on your due date.When energy demand is high, a signal is sent to your enrolled thermostat that temporarily adjusts the temperature to help reduce energy. Don't Have a Smart Thermostat? Purchase and save on smart thermostats at our Online Savings Store — our online marketplace offering Duke Energy residential customers energy-efficient products at discounted ...View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.As the energy industry continues to evolve, one thing remains: The job of a lineworker is critical to the safe and efficient delivery of power for customers now and into the future. On April 18, Duke Energy recognizes National Lineworker Appreciation Day and the sacrifices, integrity and service of Florida's lineworkers.Duke Energy Corp. says it will buy Progress Energy Inc. for $13.7 billion in stock and assume $12.2 billion in debt in a deal valued at almost $26 billion. What We Do. Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves ... Duke Energy Corporation today confirmed the closing of its previously announced merger with Progress Energy Inc., effective July 2, 2012. The new company will be known as …These teams are responsible for responding to residential, commercial and governmental customer inquiries through all channels of communication. The hiring process for this role is as follows: 1. Application. The first step in the process is to apply for open positions. We offer both part-time and full-time opportunities throughout the Customer ...At Duke Energy Corporation, we promise to treat your data with respect and will not share your information with any third party. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the 'unsubscribe' section below. If you experience any issues with this process, please contact us for further assistance.In the summer, hours of use are typically between 1 and 7 p.m. and in the winter between 6 and 10 a.m. Duke Energy Progress will not cycle for more than a total of 60 hours per summer or winter season or for more than a four-hour period at one time. EnergyWise Home will not be activated on weekends or holidays, except in the event of a system ... We’re making a few adjustments to our systems. While this work is underway, login access is temporarily unavailable. We appreciate your patience as we continue to enhance the self-service options you’ve come to rely on. Learn More – HOME | Learn More – BUSINESS. To report a loss of power, text OUT to 57801 or visit our outage reporting ... Please select your location. Knowing where your account is located will help us serve you better. Carolinas. Florida. Indiana. Ohio & Kentucky. or. View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.Mail your payments to: Duke Energy P.O. Box 1003 Charlotte, NC 28201 For Online Bank Bill Pay Select: Duke Energy Progress P.O. Box 1003 Charlotte, NC 28201 For more information on our many payment options, visit duke-energy.com. • e-bill - view and pay your electric bill online • Automatic Bank Draft - save time and postagePayment Locations. You can pay your bill in person at one of our preferred payment locations. You will need to have your account number available when paying in person. Enter your address to find a location. Pay your Duke Energy bill in person at one of our preferred payment locations.Part of this work involves upgrading or replacing existing overhead power lines and constructing new ones in order to: Address reliability concerns. Expand capacity to better serve a growing community. Add smart, self-healing capabilities and automation. Strengthen the line against outages and impacts. Replace damaged or end-of-service lines ...Since 1970, peak power demand has more than tripled in Duke Energy Progress' Western Region. Ensuring power reliability was particularly difficult during the winters of 2014 and 2015, when peak demand was 30 percent higher than in 2013. ... Duke Energy is the largest electric power holding company in the United States. Its regulated utility ...In 2023, smart, self-healing grid technologies helped Duke Energy's customers avoid more than 1.5 million power outages, saving approximately 3.5 million hours of total outage time.1. Primary power lines Primary power lines are subject to tree trimming requests. If the tree poses a risk to the reliability of primary power lines, submit a request and we'll follow up with you within 10 business days. If a tree has fallen onto a primary power line, this may represent an emergency.These teams are responsible for responding to residential, commercial and governmental customer inquiries through all channels of communication. The hiring process for this role is as follows: 1. Application. The first step in the process is to apply for open positions. We offer both part-time and full-time opportunities throughout the Customer ...On Jan. 4, Duke Energy Carolinas asked South Carolina regulators to review its current rates - the first such review since 2018 - as the company continues working to increase system diversity and reliability, enhance the customer experience and meet future energy demands for more than 658,000 customers primarily in the Upstate region of ...The map includes the number of outages across the state and estimated times of restoration. Customers who experience an outage should call Duke Energy' s automated outage-reporting systems for their respective utility: Duke Energy Carolinas: 1-800-POWERON ( 1-800-769-3766) Duke Energy Progress: 1-800-419-6356.Meet the leadership team and corporate executives of Duke Energy and Duke Energy Progress. Skip to Content. Our Company. Search; Sign in ; español; Select Location; Search; Sign in / Register; About Us. About Duke Energy ... Senior Vice President and Chief Power Grid Officer.Duke Energy Progress: 800.452.2777; Finally, we urge customers to watch out for scam calls with impostors posing as Duke Energy representatives attempting to steal your money and personal information. Scammers have added a new tactic, which promises to mail customers refund checks for overpayments on their accounts if they can confirm their ...North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Energy Bill Assistance may help pay part of your heating bills if you qualify as a low-income household.Duke Energy Progress today asked North Carolina regulators to review its rates as the company continues to strengthen the electricity grid, reducing power outages for customers and facilitating a clean, secure energy future in a manner that supports economic development across the state.Smart Saver Rebates / Find It Duke. Power Manager. Income-Qualified Services. Retail Instant Savings. Carbon Reducing Solutions. Energy & Carbon Use & Analysis. Home Energy House Call. Your Home Energy Report. Usage Alerts.Backup Generator Program. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Participate in the Backup Generator program from Duke Energy and earn credits on your energy bill in exchange for using your normally idle backup generator. Please select the location of your service and we’ll remember your selection for next time. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient. Partner With Us. Safety & Preparedness. Energy Education. Community. Home Services. Resource Hub. Navigation. Everything you need to know about energy savings and information regarding energy service for your home and business from Duke Energy.Charlotte, N.C., July 18, 2012 — Duke Energy suffered from buyer’s remorse a year into its merger with Progress Energy, according to the testimony of Bill Johnson, the former CEO of both companies. Johnson was replaced by Duke Energy CEO Jim Rogers within hours of the merger’s official completion. The fallout from the CEO shakeup was ...What features does the app have? Billing and payment (bill pay and billing history) View energy usage. Report an outage (including natural gas in Ohio and Kentucky) Product and service offers. Customer service. Download the Duke Energy app to stay on top of your energy usage and your bill. You can also take advantage of our energy- and money ...Sign in or pay your Duke Energy bill as a guest using credit card, debit card or bank account. Making an online payment is simple, secure & convenient.It will have a capacity of up to 2,300 tons of waste per day to generate up to 40,000 megawatts of electrical energy, Dwi said. The city plans to apply for the inclusion of the waste-to-energy plant to the list of central government's strategic projects, which could result in tax incentives and other benefits.5.55%. Above rates in effect since Aug. 7, 2023. It's as simple as 1-2-3: Complete this simple application form or request an Enrollment Kit by calling 1. 800.659.DUKE (3853) or email. Write your check for an initial investment of $1,000 or more made payable to "Duke Energy PremierNotes." 2. Send your completed application and check to Duke ...Sep 29, 2023 · Duke Energy Progress serves about 1.5 million customers in central and eastern North Carolina and in the Asheville region. Help for low-income customers. The NCUC ordered Duke Energy Progress to establish a Customer Assistance Program (CAP) that will reduce bills for the utility’s most vulnerable customers through a $42 monthly credit for 12 ... Step Two: Make upgrades. After you've selected a contractor, he or she will perform the upgrades. Then once complete, enjoy greater year-round comfort and the lasting value that comes with energy efficiency. Step Three: Choose your rebate method. Your contractor will complete and submit the application on your behalf.Discover the power of community. Whether you need help or want to help others, join us. Working together, ... Plus, the Duke Energy Foundation will match every dollar donated—up to $500,000 annually. HeatShare. Customers struggling to pay their gas and electric bills may be eligible for up to $400 in energy assistance from local agencies.
Please select your location. Knowing where your account is located will help us serve you better. Carolinas. Florida. Indiana. Ohio & Kentucky. or. View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.. Clove lake car service
The program — capped at 30 MW each for Duke Energy Progress and Duke Energy Carolinas — will award incentives of up to $9,000 for 6,000 customers who agree to install rooftop solar and home ...Smart Saver Rebates / Find It Duke. Power Manager. Income-Qualified Services. Retail Instant Savings. Carbon Reducing Solutions. Energy & Carbon Use & Analysis. Home Energy House Call. Your Home Energy Report. Usage Alerts.Select your location. North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. Questions and project status information can be found using the Builder Portal, but if you need to speak with someone, contact us.Find local businesses, view maps and get driving directions in Google Maps.Duke Energy Progress is a regulated public utility primarily engaged in the generation, transmission, distribution and sale of electricity in portions of North Carolina and South Carolina. Duke Energy Progress' service area covers approximately 29,000 square miles and supplies electric service to approximately 1.7 million residential ...Duke Energy Renewables acquires solar power project at the University of Arizona's Tech Park Published on December 13, 2012 CHARLOTTE, N.C. - Duke Energy has acquired a commercial solar power project located within the University of Arizona s (UA) Science and Technology Park (UA Tech Park) in Tucson, in an area dedicated to solar energy.Smart Saver Rebates / Find It Duke. Power Manager. Income-Qualified Services. Retail Instant Savings. Carbon Reducing Solutions. Energy & Carbon Use & Analysis. Home Energy House Call. Your Home Energy Report. Usage Alerts.Funding Guidelines. To qualify for grant funding consideration, your organization must meet the following criteria: Have current, tax-exempt status as a public charity under Section 501 (c) (3) of the United States Internal Revenue Code or be a governmental entity, including school districts. Governmental entities will need to submit a W9 and ...Duke Energy Surplus Vehicle and Equipment Auction. Used cars, trucks, utility and construction equipment from Duke Company's fleet are available for purchase by the general public in JJ Kane auctions throughout the year. These items are typically sold as they retire from service to make way for new fleet cars, trucks, and equipment.The Duke Energy Site Readiness Program sparks economic growth by helping communities understand what steps to take in order to make their sites more competitive. And, it works. Our Site Readiness program exists to identify, assess, improve and increase awareness of industrial sites in our territory. Essentially, the program helps our state ...Duke Energy proactively manages vegetation and planned development. Managing rights of way Vegetation growth such as trees and overgrown shrubbery or encroachments can pose a threat to Duke Energy equipment, as well as public safety. For existing customers, we will evaluate your payment history to determine whether a security deposit is required. Deposits, when requested, protect our company and our customers from those who use electricity and then move without paying for it. Those losses affect all of our customers, so security deposits help us keep everyone's costs down. The Duke Energy Foundation provides grants to charitable nonprofit organizations in alignment with the Foundation's four main areas of focus: the Environment, Economic Development, Education and Community Vitality. In addition, our employees and retirees help build and nurture the places we call home through gifts to various community programs ... North Carolina. South Carolina. Ohio. Kentucky. Indiana. Florida. The Surge Protection program from Duke Energy works at the meter to block damaging surges before they enter your home. Current features of the Duke Energy app allow you to: • Easily log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either Touch ID® or Face ID® to easily access your account. • View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing ... Watch Videos to Discover More. See how transmission powers your community and how we're working to provide safe and reliable energy. 36,000 miles of high-voltage electric lines, Duke Energy's transmission projects are committed to providing safe, reliable power to customers.Both Duke Energy and Progress Energy have long histories of operating nuclear plants safely and reliably for more than 40 years. Duke and Progress combined a talented team of more than 7,000 nuclear professionals. BNP is jointly owned by the N.C. Eastern Municipal Power Agency and Duke Energy.Contact Us First Please contact Duke Energy before pruning or removing trees near power lines, as it is a very hazardous task. Duke Energy hires line clearance certified tree care professionals who are specially trained to complete tree work near power lines while following strict OSHA standards that detail how close they can be to power lines based on the voltage.Report a street light outage by entering an address, business name or closest street. Map details include current status & estimated restoration time.Contact Our Team. For additional information, call 800.774.0246 Monday through Friday from 7 a.m. to 5 p.m. Our fax number is 800.336.3807. The updated Builder Portal enables you to manage your electricity and natural gas project needs from Duke Energy and Piedmont Natural Gas..